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Proactive Detection & Monitoring34
PrivacyMaxx uses advanced pattern detection across a variety of platforms to determine when and where a thief may have obtained a customer’s data before they have a chance to cause trouble. They look for the most common indicators of a breach, such as address discrepancies, and then send an alert immediately. PrivacyMaxx offers total family protection in both of their plans.
What We Like
PrivacyMaxx seems to have you covered from a variety of potential threats, depending on whether or not you choose the PrivacyMaxx plan or the PrivacyMaxx Protector plan. The concept of their Early Warning Detection search algorithm shows the proactive nature of the company, and the want to stop criminals before they even have a chance to make it past the first step of their plan. Considering they can pay out up to $1,000,000 depending on your plan, they have every incentive to make the system work for everyone’s advantage. They also allow you the opportunity to turn over your case to the company completely if you are a victim, and any busy person will know the value in this service. PrivacyMaxx Protector plans also include criminal monitoring, so if a thief is committing crimes in your or one of your family member’s name, you’re alerted through their reports. In addition, they
What We Don’t Like
This is not a BBB accredited company, and there aren’t a lot of consumer reviews online. The main complaints seem associated with customer service or the lack thereof, especially in cancelling the service after the 30 day trial. Also, you need to sign up for 6 months if you choose the basic plan. They do not offer Antivirus software in case there’s an attack on your personal computer which is a growing concern from overseas hackers. In terms of credit protection, according to their website, they will only walk you through how to get your free credit report, as opposed to monitoring and sending you the report instead. There’s also virtually no outside information about just how well their Early Warning Detection actually works. The fact that they do have PrivacyMaxx Labs, a division of their company, continuously working on finding the best innovations in monitoring does suggest again that their approach is proactive. Considering how creative hackers can be and the fact that they change their methods as fast as the software can update, it shows that their focus is on the right track. You may see some upgrades to the plans in the coming years as they work out which services they want to offer. They’ve also responded to online customer complaints and taken proper action.
The Bottom Line
This all comes down to whether or not you trust their particular monitoring systems, so you may want to wait to see if there’s more concrete evidence in the future. It does not look like there are enough people using this service to determine one way or the other. However, they are performing a service you likely wouldn’t be able to do on your own, and again, it does seem as though they’re looking ahead in terms of where identity theft might be headed. There is a lot of data out there, and if it continuously sifts through it all the way Privacy Maxx claims, then you do stand a better chance at stopping the problem before it starts.
How PrivacyMaxx Works
There are several main points stressed for their services, alongside a host of other protection methods for everyone in the family.
PrivacyMaxx determines which data points to scan based on patterns from real identity theft cases which is meant to target the hackers quickly. The upgraded plan offers an even more aggressive searching algorithm, constantly checking and rechecking credit and utility information in addition to the normal sources.
Both plans insure both you and and your family against identity theft. If you are a victim, they offer impressive recovery services including the option to either let them assist you or just to turn over the hassle to them. General protection provides about $25,000 against the costs associated with identity theft, including lost wages that you may have taking care of the many practical matters associated with identity theft.
PrivacyMaxx will send you the health reports that your insurance has, so you can verify the information. Find out more about how they assess your, your spouse’s and your children’s risk for various plans.
Offers protection for children against internet predators and provides you with the most up-to-date best practices for protecting your kids online. The perils of internet use shift from year to year, and having the right controls in place is just one more step you can take to keep your children safe. Also provides a lost child recovery kit if the worst does occur.
PrivacyMaxx Protector plans also include criminal monitoring, so if a thief is committing crimes in your or one of your family member’s name, you’re alerted through their reports.
Lost Wallet Service
Store the information in your physical wallet online, so you’re instantly ready if it’s lost or stolen.
PrivacyMaxx Plans & Pricing
The PrivacyMaxx comes with a variety of features meant to protect your family before you ever have a chance to be affected by identity theft.
- ID Early Warning Detection System
- Credit Security Freeze
- Reduction in Junk Mail
- Child Protection Center
- Online Reputation Search
- Lost Wallet Service
- $25,000 Identity Theft Insurance
- PrivacyMaxx Labs
- Insurance Reports
- Fraud Alert Assistance
- Regular Price: $29.70/6 mo (Individual)
- Regular Price: $39.00/6 mo (Family)
The Protector plan offers the same features as the regular plan with several additions.
- ID Early Warning System Premium
- Criminal Background Report and Monitoring
- Regular Price: $12.95/mo (Individual)
- Regular Price: $19.95/mo (Family)
PrivacyMaxx Member Support
Members receive access to a support line where they can request assistance or request that PrivacyMaxx perform the many tasks that come after a data breach. They can either walk you through the process, steps and guidelines of what to do and how to best avoid another even occurring in the future, or begin calling credit bureaus, financial institutions, utility vendors and more.
Customer Service Address:
3420 E. Shea Blvd., Suite #200
Phoenix, AZ, 85028
PrivacyMaxx Additional Information
Dr. Lance Larson introduces the company on their web page, but doesn’t really give a lot of information besides general warnings against internet and security threats. It’s clear that their mission is to promote advanced ways of monitoring people against hackers, but there’s nothing on the website to really set them apart from other companies.
Latest PrivacyMaxx Reviews
Gustine S.'s review of PrivacyMaxx
I’ve spent days trying to cancel my 30-day trial subscription. When I stay on the line in excess of five minutes, you’re asked to enter your PIN and press pound. You are never given a PIN! And then you are disconnected. No one returns your phone calls, and unless you contact your financial institution to cancel this automatic deduction, you will be stuck paying for a service you don’t want.