1. Privacy Patrol

    Fully Managed Family Identity Theft Restoration
    Well Rounded Protection

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Rating breakdown

  • Protection

    Overall Protection of your ID

  • Price

    How Well are they Priced

    $12.95 - $24.95
    • Individual Plan

      $12.95/mo
    • Couples Plan

      $18.95/mo
    • Family Plan

      $24.95/mo
  • Member Services

    Customer Care & Support

  • Recovery Guarantee

    Identity Theft Insurance Plan

    $25,000
  • Additional Services

    Credit Reports, Anti-Virus, and More

  • Awards & Accolades

    Achievements & Recognition

  • Customer Experience

    What Real Customers Think

  • Expert Review

    What Our Experts Think

  • Number of Reviews

    ITPBureau reviews posted by users

    6
  • This Review is maintained by ITP Bureau

    Review Last Updated :

Expert Reviews

Privacy Patrol Review

My Privacy Patrol offers identity theft protection for individuals, families, organizations and groups. Privacy Patrol is not primarily a ‘credit’ monitoring service. Insead, their Premium ID Theft Monitoring and Early Warning System scans hundreds of online data sources at various intervals throughout the day/month looking for early signs of identity fraud from billions of records inside your identity profile.

If a member falls victim to identity theft, Privacy Patrol offers an insurance protection policy to cover up to $25,000 of expenses lost during the process. In addition, they offer an array of other identity theft prevention and response products like online reputation monitoring, lost wallet services and junk mail reduction services.

What We Like Privacy Patrol positives

We like the Premium ID Theft Monitoring and Early Warning System, which is Privacy Patrol’s proprietary system that scans the web at random daily, weekly and monthly intervals for a specific set of identity theft indicators and alerts members of possible fraudulent activity.

We also like that their recovery and restoration service either assists victims of identity theft to handle the resolution process themselves (eliminating the need for extra expenses like attorney fees) or they will completely take over and handle it for them with a limited power of attorney.

What We Don’t Like Privacy Patrol negatives

According to the Terms and Conditions, it could take up to 4 weeks for the time a member agrees to terms for services to become fully activated.

Members do not have access to their credit scores or reports throughout the year, which most of the other identity protection agencies offer. Privacy Patrol only offers a “Free Credit Reports Reminder Service” where they remind members to get their free annual credit report from the credit bureaus.

In addition, they only offer fraud alert and credit security freeze assistance to help members place a free fraud alert or freeze on their credit report files if their identity is suspected of being compromised…but they won’t necessarily do it for them.

The Bottom Line

Privacy Patrol offers a comprehensive suite of identity theft monitoring and restoration services. They don’t offer much in the area of credit monitoring going but they do seem to provide solid Internet monitoring through their unique Premium ID Theft Monitoring and Early Warning System service.

Founded in 2012, Privacy Patrol is one of the newer players on the scene. This could be good and bad. The good is that they will have the latest, up-to-date technology for scanning online data offering early detection and warning signs of potential identity fraud in progress. The bad is that they are so new that their experience with the details and customer service might be lacking.

How It Works

How Privacy Patrol Works

Privacy Patrol proactively monitors thousands of public and private data sources on the Internet for your personal information and will alert you of any possible security threat. The Internet monitoring program will look to black market sites where sensitive information is often sold and traded and alert you if there is activity using your bank account numbers, SSN number, driver’s license number, phone number, email address, etc.

Privacy Patrol also offers a fully managed identity theft restoration program, fraud reimbursement insurance for up to $25K, lost wallet service to help identify lost cards and get them canceled or replaced and junk mail list removal.

Privacy Patrol Services

  • Fully Managed Family Identity Theft Restoration (IDR): Members are assigned a professionally trained recovery advocate to help manage identity restoration with a limited power of attorney to document, dispute and reverse fraud.
  • $25K Fraud Expense Reimbursement Insurance (from Travelers Insurance): Aids in preventing losses from expenses incurred due to identity theft.
  • Internet Monitoring: With the latest Internet crawling and monitoring techniques, the service scans for your sensitive personal information and can alert you via email when there is activity.
  • Premium ID Theft Monitoring and Early Warning System
  • Background Report: Uses current and historical personal data to help identify current identity theft risk.
  • Lost Wallet: Register credit cards in the Privacy Command Center and if your wallet is stolen, Privacy Patrol will help identify cards and help get them cancelled or replaced.
  • Junk Mail Reduction Service: The Green Mailbox lets members remove their name from information databases reducing the amount of junk mail received helping keep personal information safe.
  • Free Credit Reports Reminder: Reminds members to acquire their free annual credit report.
  • Fraud Alert: Assists members to place a fraud alert on their credit report if identity is suspected of being stolen.
  • Security Freeze: Provides members with information to put a security freeze on their credit reports.

Identity Restoration

Should a member become a victim of identity theft, Privacy Patrol aids in the recovery process by assisting members to correct identity theft problems themselves removing the need for an attorney, or they will assume the recovery process on the member’s behalf minimizing the time and hassle involved. Privacy Patrol uses PrivacyMaxx Protection Services.

Privacy Patrol also offers educational recovery assistance materials in the form of an ID Theft Recovery Kit, which includes a pre-written correspondence to send to creditors, a step-by-step manual to guide in avoiding future identity complications, and a toll-free victim assistance number where trained experts will offer support in information collection, creation and maintenance of case file and support in notifying credit bureaus, banks, merchants and creditors of identity theft.

The steps Privacy Patrol will take when your identity is stolen:

  • Place an initial fraud alert
  • Order your credit reports
  • Create an identity theft report
  • Extend fraud alerts
  • Place credit freezes (optional)
  • Organize and repair
Plans & Pricing

Privacy Patrol’s Plans & Pricing

All plan’s offer a 30-day free trial on enrollment.

Individual Plan

  • Fully Managed Family Identity Theft Restoration (IDR)
  • $25K Fraud Expense Reimbursement Insurance (from Travelers Ins.)
  • Internet Monitoring
  • Premium ID Theft Monitoring and Early Warning System
  • Background Monitoring
  • Lost Wallet
  • Junk Mail Reduction Service
  • Free Credit Reports Reminder
  • Fraud Alert
  • Security Freeze
  • 24/7 Customer Service
  • Child Protection Center
  • Reputation Search
  • Regular Price: $12.95/month

Couples Plan

Identity theft protection for a couple who reside together.

  • Fully Managed Family Identity Theft Restoration (IDR)
  • $25K Fraud Expense Reimbursement Insurance (from Travelers Ins.)
  • Internet Monitoring
  • Premium ID Theft Monitoring and Early Warning System
  • Background Monitoring
  • Lost Wallet
  • Junk Mail Reduction Service
  • Free Credit Reports Reminder
  • Fraud Alert
  • Security Freeze
  • 24/7 Customer Service
  • Child Protection Center
  • Reputation Search
  • Regular Price: $18.95/month

Family Plan

Identity theft protection for the entire family who reside together. Can include couples, their children and the couple’s parents.

  • Fully Managed Family Identity Theft Restoration (IDR)
  • $25K Fraud Expense Reimbursement Insurance (from Travelers Ins.)
  • Internet Monitoring
  • Premium ID Theft Monitoring and Early Warning System
  • Background Monitoring
  • Lost Wallet
  • Junk Mail Reduction Service
  • Free Credit Reports Reminder
  • Fraud Alert
  • Security Freeze
  • 24/7 Customer Service
  • Child Protection Center
  • Reputation Search
  • Additional Privacy Patrol Products
  • Regular Price: $24.95/month

The Partnership Program allows businesses to offer Privacy Patrol’s identity protection to new and existing clients. Privacy Patrol will provide business with marketing material, a website and support.

Member Services

Privacy Patrol Customer Service

Privacy Patrol’s identity experts are available 24/7 to answer any questions that arise involving a member’s identity or a theft of their financial information.

CustomerService@MyPrivacyPatrol.com

General Support/Questions/Stolen ID: 1-800-854-6147

Billing/Customer Service: 1-855-272-2815

More Info

Privacy Patrol History

The business was incorporated in 2012. There is no information listed with the BBB yet.

Address:
1030 St. Georges Ave.
Suite 200
Avenel, NJ 07001

Privacy Patrol Reviews & Testimonials

Choose Your Score :

Latest Privacy Patrol Reviews

  • 1

    Linda D's review of Privacy Patrol

    198 people found this review helpful!

    Tried to cancel. Did not receive my gift card or any magazines. The customer representative
    was very rude and tried to talk me out of canceling my subscription. There are better and more
    reputable services out there.

    Did you find this review helpful?

    Yes
  • 1

    Anonymous's review of Privacy Patrol

    82 people found this review helpful!

    Rude and profane customer service representatives. Company takes advantage of elderly consumers who can’t advocate for themselves. This company is a menace.

    Did you find this review helpful?

    Yes
  • 1

    Maxine D.'s review of Privacy Patrol

    220 people found this review helpful!

    Rude and profane customer service representatives. Company takes advantage of elderly consumers who can’t advocate for themselves. This company is a menace.

    Did you find this review helpful?

    Yes
  • 1

    Jerusha T.'s review of Privacy Patrol

    330 people found this review helpful!

    I have not received any of my magazines and have been making payments since November of 2016. so i asked my bank to stop all payments and would like my money back which is $75.80 back please as i have not even got my $100 gift card to walmart either. Not happy at all… so I wouldn’t recommend dealing with them …

    Did you find this review helpful?

    Yes
  • 1

    M. Lohr's review of Privacy Patrol

    326 people found this review helpful!

    They’re not an identity theft company, they like to rib off vulnerable elderly people. And I’m in charge and taking care of one of the victims.. Be careful who you’re dealing with..

    Did you find this review helpful?

    Yes
  • 10

    Alfred's review of Privacy Patrol

    488 people found this review helpful!

    Privacy Patrol offers full restoration services at a competitive price. Customer service is top notch. I highly recommend this company.

    Did you find this review helpful?

    Yes